Competence includes knowing the tools you use
Competence now reaches the technology a firm relies on, so the lawyer should understand what the tool does. A lawyer who delegates work to software should know what that software does, what it cannot do, and where a person must step in.
The platform is built to be explainable to a small South Dakota firm. Each workflow is a defined sequence of steps, and every output cites its sources, so a reviewer can see how a result was reached.